As of January 1, 2011 the Northwestern Water & Sewer District (“District”) began providing water distribution and sanitary sewer collection services to Rossford area residents.  Information about the District can be found on their homepage (www.nwwsd.org).
Water is purchased from the City of Toledo and sanitary sewage is sent to their wastewater treatment plant; however, the District now owns, operates, and maintains all drinkable water and sanitary related sewer lines in Rossford.  The following will help explain how typical water related services are now handled:

1. Water and sanitary sewer emergencies should be reported to the Northwestern Water & Sewer District at 1-877-354-9090.  The District's maintenance staff is available for customer needs 24 hours per day, 7 days per week.

   In cases of interrupted water service, the District will notify affected customers should a “Boil Advisory” be required.  Those affected customers will receive an automated message through One Call Now with instructions on proper precautions and on the duration of the advisory.

2. To establish service for water, turn on/turn off, or billing questions, contact Northwestern Water & Sewer District at 1-877-354-9090. For stormwater sewer issues, please contact the City of Rossford's Public Works Department at 419-666-0210, ext. 18.
    
3. To obtain a hydrant permit, e.g., to fill a swimming pool, please contact the Northwestern Water and Sewer District at 1-877-354-9090, option 2.  The permit fee is $15.  Once the District’s permit has been purchased, the hydrant meter can be obtained from the City of Toledo’s Department of Public Utilities at 401 S. Erie Street in Toledo.  A deposit will be required by the City of Toledo.
    
4. For making new sanitary sewer service connections or repairs on your connecting lines, you must obtain a permit.  You are also required to use a District Licensed Contractor to perform new and repair work.  See the following link for more information:   (http://www.nwwsd.org/documents/2011ActiveSewerTapperList1-21-2011.pdf).  More information about sanitary sewer procedures and requirements can be found on the District’s website (http://www.nwwsd.org/documents/RulesandRegulations2009_000.pdf).
    
5. Stormwater lines remain the responsibility of the City of Rossford.